Hulp en veelgestelde vragen

We snappen het helemaal, we veranderen ook van gedachten! Hoewel we dat wel zouden willen, kunnen we een bestelling die eenmaal is geplaatst, op dit moment niet wijzigen of annuleren. We hopen dat we in de toekomst een annuleringsvenster hebben.

Mocht het artikel/de artikelen niet bevallen, zorg er dan voor dat u het ruilt voor een voorkeursmodel of retourneert voor een terugbetaling. Ter herinnering: binnenlandse retourzendingen zijn gratis.

• Manufacturers & suppliers
• Importers & exporters
• Wholesalers & distributors
• Investors & project owners
• Real estate owners & developers
• Startups & established enterprises

ATN provides:

• Exposure to millions of targeted global users
• Direct access to buyers, sellers, and investors
• Cost-effective alternatives to physical trade shows
• 24/7 global visibility
• Lead generation and deal-making tools

No. ATN is a digital marketplace and networking platform. We do not act as a broker, agent, or intermediary in transactions. All negotiations and agreements are handled directly between members.

Yes. ATN uses secure infrastructure and privacy controls. Members choose what information is public or private. Sensitive business discussions remain confidential between parties.

This section allows members to post and discover real business opportunities including products, services, assets, investments, and trade leads from around the world.

Wij willen ook met u spreken! Neem contact met ons op met vragen, zorgen of feedback. Wij zullen zeker binnen 48 uur op u reageren. Houd er echter rekening mee dat aanvragen die op vrijdag worden verzonden, de daaropvolgende maandag worden beantwoord, maar mogelijk eerder.

An Offer to Buy allows buyers to post sourcing requests, such as:

• Products or raw materials
• OEM/ODM manufacturing needs
• Long-term supply contracts

Suppliers can respond directly to these requests.

Trade Leads are time-sensitive opportunities including:

• Import/export requirements
• Bulk purchasing needs
• Distribution or agency opportunities
• Joint-venture inquiries

They help members find active buyers and sellers faster.

Property owners and agents can list:

• Commercial properties
• Industrial facilities
• Development projects
• Hospitality & mixed-use assets

Listings receive global exposure to investors and buyers.

This feature connects:

• Project owners seeking capital
• Investors seeking opportunities

Members can post funding needs, business plans, or investment criteria to match with suitable partners.

ATN performs basic membership verification, but members are responsible for conducting their own due diligence before entering any agreement.

Yes. ATN allows direct communication between members through secure messaging and contact tools.

We verzenden momenteel naar de Verenigde Staten, Canada, Australië en het VK. Neem contact met ons op voor informatie over verzending naar een andere bestemming.

Standaard verzending duurt normaal gesproken 3-5 dagen. Verzending de volgende dag is beschikbaar voor alle binnenlandse bestellingen (tegen een meerprijs). Internationale verzendtijden zijn afhankelijk van de producten en de bestemming (geschat bij het afrekenen).

The Home Store is a digital storefront where members display:

• Product catalogs
• Brand information
• Videos, brochures, and certifications
• Contact and inquiry tools

The Virtual Trade Show simulates a real exhibition experience, allowing
visitors to:

• Explore virtual halls
• Visit digital booths
• Watch product demos
• Connect with exhibitors instantly

No. CyberMall is publicly accessible, but only members can exhibit, list products, and receive inquiries.

Artikelen moeten binnen 30 dagen na ontvangst van uw bestelling worden geretourneerd. Artikelen moeten in dezelfde staat worden geretourneerd als waarin ze zijn ontvangen, ongedragen/ongebruikt zijn, alle labels moeten nog bevestigd zijn en alle originele verpakkingen moeten worden meegeleverd.

Terugbetalingen worden verwerkt binnen 7 dagen nadat wij het artikel/de artikelen hebben ontvangen.

Designed for growing brands and exporters.

Includes:

• Enhanced virtual booth
• Higher product listing limits
• Featured placement opportunities
• Advanced analytics
• Priority support

Built for established manufacturers, exporters, and global brands.

Includes:

• Premium booth design
• Homepage & category exposure
• Video & multimedia promotion
• Lead prioritization
• Dedicated account support

Yes. Members can upgrade at any time to unlock additional features and visibility.

All CyberMall memberships are annual subscriptions.

Membership fees are generally non refundable once services are activated. Please review Terms & Conditions before purchase.

No. ATN does not handle payments between members. All financial arrangements are made directly between parties.

Members can contact ATN support via:

• Contact Us page
• Member dashboard
• Email support

ATN operates as a digital platform. Members are responsible for complying with applicable laws, regulations, customs, and trade requirements in their respective jurisdictions.