Build Your Store FAQ

An ATN Store or Digital Showroom is a business presentation space connected to a member's ATN Company Profile.

It allows an eligible business to present its company, products and services in a structured digital format that can be discovered through CyberMall and other applicable ATN areas.

The Store/Digital Showroom is intended for business presentation and connection. It does not replace the company's master ATN Company Profile; instead, it uses that profile as its foundation and adds product, service, media and other presentation content.

Yes, creating and managing an ATN Store or Digital Showroom is a member participation feature.

Visitors can browse public CyberMall content without necessarily being members, but they cannot manage another company's Store or Digital Showroom.

After joining ATN, log in to your Member Dashboard and begin with your existing Company Profile.

Follow these steps:

Login → Select Company → Confirm/Complete Company Profile → Build My Store → Add Store Information → Add Products/Services → Add Approved Media → Preview → Submit → ATN Review → Publish.

The member can then add Store-specific information such as a Store introduction, product or service categories, products, services, images, brochures, videos or other supported presentation content.

From the Store management area, select Add Product or Add Service and complete the required information.

Depending on the type of listing, this may include the product or service name, category, description, specifications, images, relevant documents, market information and other supported details.

After completing the required information, you can preview the record before submitting it.

Your Store or Digital Showroom uses an ATN template. Personalize the available fields with your company introduction, products, services and eligible media. Contact ATN Support if you need help with an available customization option.

Members can manage their Store or Digital Showroom through the ATN Member Dashboard.

From the Store management area, an authorized user may update Store information, manage products or services, replace supported media, review Store status and perform other available actions.

Changes to certain information may require ATN review before becoming publicly visible.

Use the upload options and requirements shown during Store setup for eligible images, videos and brochures. Contact ATN Support if you need help with a file format, size or media requirement.

Once the Store or Digital Showroom has satisfied applicable requirements and is published, it can become part of the company's CyberMall presence.

Eligible products and services may also appear in relevant CyberMall search results, categories, Pavilion Sections or other discovery areas according to the CyberMall structure.

The Store remains connected to the same ATN Company Profile rather than operating as an unrelated company record.

Placement in a particular CyberMall area does not guarantee traffic, inquiries or sales.

Yes. Businesses interested in additional exposure may explore ATN Global Visibility and other promotional opportunities available through the platform.

Promotional services may provide additional placement or visibility depending on the selected advertising or sponsorship product.

Paid promotion is separate from the standard Store/Digital Showroom benefits unless the company's current membership plan specifically includes a defined visibility benefit.

Promotion does not guarantee traffic, inquiries, sales or other business results.

members can update or manage their Store content through the Member Dashboard.

Products, services or other Store content that are no longer available should be updated, unpublished or removed as appropriate so visitors receive current information.

ATN may also request changes or restrict content that does not meet platform requirements.

If the member's membership changes or ends, Store availability depends on the applicable membership and content-retention policies.

If your question is not answered in the Build Your Store FAQ, contact ATN Support and select Store/CyberMall assistance when that support option is available.

For faster assistance, provide your company name, account email when applicable, Store or Digital Showroom name, the relevant product or service if applicable, and a brief description of the problem.

For login, permissions or dashboard issues, use Account & Dashboard Help.