Account & Dashboard FAQ

Your ATN account is created as part of the ATN registration or membership process.

Start by selecting Join ATN and follow the registration steps. You may be asked to provide basic account information, choose an applicable membership, provide required business information and complete any necessary verification or payment steps associated with your selected membership.

Once your registration is successfully completed and your account is active, you can log in and access the features available through your Member Dashboard.

Creating an account does not automatically activate every ATN service. Access to particular features depends on membership entitlements, eligibility and any service-specific requirements.

Select Login from the ATN website and enter the credentials associated with your account.

After successful authentication, you should be directed to your Member Dashboard or the appropriate member area.

If you were attempting to use a member-only feature before logging in, ATN may return you to the relevant page or action after authentication where technically appropriate.

For account security, members should use their own login credentials and should not share passwords with unauthorized users.

Select Forgot Password on the ATN login page.

Enter the email address associated with your account and follow the password-reset instructions provided by ATN.

If you do not receive the reset message, check your spam or junk folder and confirm that you are using the email associated with your ATN account.

If you still cannot access your account, contact ATN Account Support.

After logging in, select My Dashboard from the member navigation.

Your Dashboard is the central management area for your ATN account and participating business activities.

Depending on your membership and the features available to you, the Dashboard may provide access to:

My Company Profile

My Store

My Products / Services

My Opportunities

My Trade Shows

My Applications

My Projects

My Visibility

Saved Items

Account Settings

Log in to your Member Dashboard and select Company Profile or the applicable company-management option.

From there, authorized users can update eligible company information such as business description, contact information, industry, country, logo, website and other supported profile fields.

Some changes may require ATN review before becoming publicly visible.

Members should therefore update the master Company Profile rather than re-entering company information independently in each ATN section.

Log in to your Member Dashboard and select My Store.

Eligible members can use the Store management area to create or update their CyberMall presence, manage approved products or services, add applicable descriptions and media, and review the status of Store content.

Your Store should remain connected to your existing Company Profile, so core company information should not need to be entered again.

Product, service and Store publishing may be subject to applicable membership rights, ATN content requirements and review procedures.

Use the relevant application or opportunity area in your Member Dashboard to check any available submission status. Contact ATN Support with the submission reference if you need help locating or understanding the status.

Yes. ATN is designed as a connected ecosystem.

One member account can provide access to multiple eligible ATN services, and one Company Profile can support multiple forms of participation.

For example, an eligible company may use the same business identity to:

Build a CyberMall Store

Post or respond to Business Opportunities

Participate in Virtual Trade Shows

Submit Energy Projects

Submit Real Estate opportunities

Use Global Visibility services

Access to each feature still depends on membership, eligibility and the rules of the individual service.

The member should not need to create a separate ATN account for every service.

Use Account Settings within your member account to manage supported account information and security preferences.

Depending on the available account options, this may include:

Name and contact information

Login email

Password

Communication preferences

Account or security settings

Other available preferences

Certain changes may require identity confirmation or reauthentication for security purposes.

Members should keep their contact information current and use a strong, unique password for their ATN account.

Where supported, the Member Dashboard may provide summary information about activity connected to the member's ATN participation.

Depending on the service and the launch version capabilities, this may include information such as:

Store activity

Business inquiries or leads

Opportunity activity

Trade Show participation

Applications and submission status

Project inquiries

Global Visibility campaign information

Additional-user access depends on your plan and the account options available. Contact ATN Support to confirm whether you can add users and which permissions apply. Each authorized user needs the approved access method; do not share your password.

If you cannot find the answer you need in the Account & Dashboard FAQ, contact ATN Support.

For faster assistance, identify whether your question concerns:

Login or password

Company Profile

My Store

Applications

Opportunities

Dashboard

Membership

Technical support

If possible, provide the relevant submission, application, opportunity or project reference without sending passwords or other sensitive login credentials.

For privacy, account-security or platform-policy questions, use Policies, Trust & Support.