Policies, Trust & Support FAQ

ATN's Terms of Service establish the general rules governing access to and use of the American Trading Network platform and its services.

The Terms may address matters such as account responsibilities, acceptable platform use, memberships, content submissions, intellectual property, payments where applicable, service limitations, suspension or termination, disclaimers, dispute provisions and other rights and responsibilities.

By creating an account, purchasing an applicable service or continuing to use ATN where acceptance is required, users agree to follow the applicable Terms and related policies.

This FAQ provides a plain-language overview only. If there is a difference between an FAQ explanation and the applicable Terms of Service, the Terms of Service control.

Review ATN’s Privacy Policy for information about how personal data is collected, used and managed. Protect your login credentials and contact ATN Support promptly if you suspect unauthorized account access.

ATN is intended for legitimate business, trade, professional, informational and commercial participation consistent with the purpose of the platform.

Appropriate content may include eligible:

Company information

Products and services

Business opportunities

Trade Show materials

Market and business information

Energy projects

Real Estate opportunities

Advertising and sponsorship materials

and other content permitted by the applicable ATN service.

Submitted content should be accurate to the best of the submitter's knowledge, relevant to the selected service, professionally presented and used with appropriate rights or authorization.

Different ATN sections may have additional content requirements.

ATN may review company information, member submissions, opportunities, listings, projects, advertisements or other content for completeness, relevance, identity or business information where appropriate, and compliance with ATN's platform requirements.

The level of review can vary depending on the service and type of information involved.

An ATN review or approval does not automatically constitute independent verification of every statement, product, company, financial condition, property, investment, project, license, certification or commercial claim.

Users should perform appropriate independent due diligence before entering into significant business, financial or investment relationships.

Users may not use ATN for activities or content that violate applicable law, ATN policies or the legitimate purpose of the platform.

Examples of prohibited activity include:

Fraudulent or intentionally deceptive activity

Impersonation or unauthorized representation

Illegal goods, services or transactions

Malicious software or harmful technical activity

Unauthorized collection or misuse of information

Intellectual-property infringement

Harassment, threats or abusive conduct

Manipulation of platform systems

Misleading advertising or materially false commercial claims

Content or activity prohibited by ATN's applicable service policies

ATN may remove content, restrict access, suspend participation or take other appropriate action when violations are identified.

The formal Terms and applicable content policies provide the controlling rules.

Users who experience a platform-related problem should first use the appropriate ATN support or reporting channel.

The user should provide enough information for ATN to understand the issue, including the relevant company, listing, opportunity, campaign, transaction reference or other record when available.

Depending on the issue, ATN may review relevant platform records, request additional information, enforce applicable ATN policies or direct the parties to the appropriate process.

Any formal dispute procedures contained in the Terms of Service or other applicable agreement remain controlling.

ATN provides business information, visibility, discovery and connection resources. A listing on ATN does not by itself mean ATN acts as a broker, agent, investment adviser or transaction representative. Review the terms for the specific service and obtain appropriate independent advice before making commitments.

Payment, cancellation and refund terms depend on the ATN product or service being purchased.

Examples may include:

Memberships

Global Visibility advertising

Sponsorships

Trade Show participation

or other paid ATN services introduced over time.

Before payment, the user should be shown the applicable price, billing basis, service period and any relevant cancellation or refund conditions.

The applicable purchase terms, membership policies, campaign terms or other service-specific agreement controls.

Protect your login credentials, keep account information current, review business contacts carefully and report suspicious activity through ATN Support. No online platform can promise absolute security. Review ATN’s published policies for further information.

If you identify suspicious activity, misleading information, inappropriate content, possible fraud, unauthorized account activity or another potential policy violation, use ATN's Report an Issue or appropriate Support channel.

When possible, provide:

The relevant page or ATN record

Company or account involved

Type of concern

A clear description

Relevant supporting information

Do not publicly post sensitive personal information, passwords or confidential credentials as part of a report.

For emergencies or immediate threats, users should contact the appropriate local emergency or legal authorities rather than relying on the ATN support system.

ATN provides Help Center resources and support pathways designed to route questions to the appropriate area.

Users should first use the relevant FAQ category for common questions.

Support may then be available for areas such as:

Membership

Account & Dashboard

CyberMall / Store

Business Opportunities

Virtual Trade Shows

Global Intelligence

Country Profiles

Global Energy

Global Real Estate

Global Visibility / Advertising

Policies and platform issues

Visit the ATN website’s Legal, Policy or Trust area for current policies. Check any effective or updated date shown on the policy, and contact ATN Support if you need help finding the applicable version.